Want to be a great problem solver?
Then become a great problem investigator.
Take the time to investigate problems so you can better understand them. This understanding opens the door to larger and more effective solution sets.
Consider adding these four types of qualitative research methods to your problem investigator toolkit:
- generative or exploratory or discovery: explore the problem space and formulate the problem to solve
- descriptive: describe the problem and its context
- causal: figure out what causes the problem
- evaluative: identify what solutions exist and how successful they are
