Business is about relationships.
Relationships with customers, clients, colleagues, employees, communities, contractors, investors, partners, suppliers, regulators, shareholders, stakeholders, etc.
So what’s the productivity cost when we lack empathy in these relationships? What’s it costing us when we work around one another instead of working with one another? What human potential might we unleash by doing the work to better listen, understand, and connect?
h/t Katherine Dudtschak
P.S. Looking for practical ways to develop your empathy skills? Then join Rick Kitagawa and me over at Spotlight Trust™ for Tactical Empathy, a FREE, live virtual workshop. You’ll walk away with a framework to help you build better business relationships. Register here.
